BobOps savings simulator

What is your phone costing you every month?

I'm Bob. Give me your numbers and I'll show you, in dollars, what missed calls, after-hours calls, slow follow-up and phone time cost you now, and what I would win back. Your numbers, your estimate.

Total I win back

$18,823 /mo

$225,882 a year

After BobOps

$16,826 /mo

Pays for itself in 4 days

BobOps flat $1,997/month. No contract.

1. Your numbers

15 answers are still my typical starting point, marked "typical". Change them to yours.

Business nameTrade

Your phones

Inbound calls a weektypicalcallsA rough count is fine.Daytime calls that hit voicemail or ring outtypical%Most shops guess low. Industry reports say 25% to 60%.Calls that come in after hours or weekendstypical%After-hours calls nobody who can book picks uptypical%Voicemail, or a service that only takes a message. 100% if nobody covers nights.Voicemail callers who never call backtypical%They rang the next shop on the list.Minutes before a new lead hears backtypicalminWeb forms, texts and voicemails, on a normal day.

Your jobs

Average job or tickettypical$Average of your last twenty invoices, not the big one.Close rate on a real answered calltypical%Repeat and referral value per customer, a yeartypical$Leave 0 if you do not know it.

Your time and costs

People who answer the phonestypicalHours a week each spends on phones and schedulingtypicalhTheir hourly costtypical$Wage plus taxes.Your own hours a week on phones and follow-uptypicalhWhat an hour of your time is worthtypical$What you bill, or what you would pay to replace yourself.Answering service, a monthtypical$0 if you do not have one.

2. What I win back, lever by lever

Each lever is what that area costs you today times the share I take over. The shares start conservative. Move them to what you believe.

Set % across all leversmixed

Missed calls recovered

Share of lost daytime callers I answer and turn back into a real conversation

$5,484/mo

$65,813/yr

Today: $10,969/mo. 49 missed daytime calls a month x 50% never call back x 30% close x $1,500.

After-hours capture

Share of lost nights-and-weekends callers I answer and book

$5,119/mo

$61,425/yr

Today: $10,238/mo. 46 unanswered after-hours calls a month x 50% never call back x 30% close x $1,500.

Speed-to-lead follow-up

Relative lift in your close rate from answering every lead inside a minute

$3,729/mo

$44,753/yr

Today: $74,588/mo. $74,588 a month from answered calls today, 60 min typical response.

Reviews and reactivation

Extra repeat and referral work from review asks and check-ins on past customers

$2,238/mo

$26,852/yr

Today: $74,588/mo. $74,588 a month of current work.

Front desk hours saved

Share of your team's phone and scheduling hours I take over

$953/mo

$11,440/yr

Today: $1,907/mo. 1 x 20 h a week x $22/h. Hours handed back, valued at that wage.

Owner hours freed

Share of your own phone and follow-up hours I take over

$1,300/mo

$15,600/yr

Today: $2,600/mo. 8 h a week x $75/h. Hours handed back, valued at that wage.

Answering service replaced

Share of your answering service bill you stop paying

$0/mo

$0/yr

Today: $0/mo. $0 a month today.

Total I win back

$18,823 /mo

$225,882 a year

After BobOps

$16,826 /mo

Pays for itself in 4 days

BobOps flat $1,997/month. No contract.

3. Keep your findings

Want me to walk you through it?

Leave your details and I'll send the findings and book a short call to go over them.

Hand the phones and the office to me

BobOps: I answer every call day and night, follow up every lead inside a minute, book and move the jobs, ask for the reviews and keep your past customers coming back. Flat $497 a week or $1,997 a month, cancel anytime.

See BobOps Hear me answer a call

Inbound calls a week *	60 calls
Daytime calls that hit voicemail or ring out *	25%
Calls that come in after hours or weekends *	25%
After-hours calls nobody who can book picks up *	70%
Voicemail callers who never call back *	50%
Minutes before a new lead hears back *	60 min
Average job or ticket *	$1,500
Close rate on a real answered call *	30%
Repeat and referral value per customer, a year *	$0
People who answer the phones *	1
Hours a week each spends on phones and scheduling *	20 h
Their hourly cost *	$22
Your own hours a week on phones and follow-up *	8 h
What an hour of your time is worth *	$75
Answering service, a month *	$0

Area	Today /mo	% I take over	I win back /mo	/yr
Missed calls recovered 49 missed daytime calls a month x 50% never call back x 30% close x $1,500	$10,969	50%	$5,484	$65,813
After-hours capture 46 unanswered after-hours calls a month x 50% never call back x 30% close x $1,500	$10,238	50%	$5,119	$61,425
Speed-to-lead follow-up $74,588 a month from answered calls today, 60 min typical response	$74,588	5%	$3,729	$44,753
Reviews and reactivation $74,588 a month of current work	$74,588	3%	$2,238	$26,852
Front desk hours saved 1 x 20 h a week x $22/h	$1,907	50%	$953	$11,440
Owner hours freed 8 h a week x $75/h	$2,600	50%	$1,300	$15,600
Answering service replaced $0 a month today	$0	0%	$0	$0
Total			$18,823	$225,882
BobOps, $1,997 a month			-$1,997	-$23,964
Net to you			$16,826	$201,918