Complete operational automation
Your whole business, automated.
Not a template and not another app to learn. BobOps maps how your business actually runs, then automates it piece by piece: the phones, the schedule, dispatch, invoicing, follow-up, reviews, hiring, the books and the numbers. Built for you, running for you, improved every week.
$497 a week or $1,997 a month. Flat. No contract, cancel anytime.
What BobOps automates
Every business is built differently, so every BobOps build is too. These are examples of what we automate. Week one decides which come first for you, ranked by the time and money each one gives back.
Calls and intake
- Every call answered 24/7 in English or Spanish, emergencies sent to your on-call phone
- Caller details, the problem and the address captured and waiting in one place
- Missed calls texted back within a minute, before they call the next company
Scheduling
- Jobs booked into your real arrival windows, sent to your calendar as invites
- Confirmations, reminders and on-my-way texts sent without anyone typing them
- Reschedules and cancellations handled, and the gap offered to the next customer
Dispatch and the field
- The day's route and job details on every tech's phone before they leave
- Job notes, photos and checklists that follow the job from call to invoice
- Customers told when the plan changes, so nobody calls asking where the truck is
Sales and follow-up
- Every estimate chased on a schedule until it is a yes or a clear no
- Leads from your website, Google and Facebook answered in minutes, not hours
- Big-ticket quotes flagged to you with what the customer said, so you close them
Invoicing and payments
- Invoice sent the moment the job is marked done, with a pay-by-card link
- Polite payment reminders at 3, 7 and 14 days, then a flag to you
- Deposits collected before materials are ordered
Books and finance
- Payments and expenses matched and pushed to your bookkeeping
- Job costing: what each job actually made after labor and materials
- A daily cash picture: what came in, what is owed, what is due out
Reviews and reputation
- A review request after every finished job, at the moment the customer is happiest
- Every new review answered in your voice, bad ones sent to you first
- Unhappy customers caught privately before they post
Marketing and repeat business
- Past customers brought back with seasonal tune-up and maintenance reminders
- Maintenance plans and memberships renewed without chasing
- Your social pages kept alive with real jobs and real tips
Hiring and your people
- Job posts written and placed, applicants screened and ranked for you
- Interviews scheduled automatically with the ones worth your time
- New hires onboarded with the same checklist every time
Parts and purchasing
- Parts used on each job tracked against what is on the truck
- Reorders drafted before you run out, with the supplier's last price
- Warranty registrations filed for every unit you install
Paperwork and compliance
- License, insurance and certification renewals tracked with reminders
- Permits and inspections scheduled and followed up
- Certificates of insurance sent to customers and GCs on request
Your numbers
- Calls answered, jobs booked, revenue and cash on your phone every morning
- Which marketing actually brings in jobs, in dollars
- A plain-English monthly report of what BobOps did and what it saved
Something your business does that is not on this list? That is usually the best thing to automate. Tell us in week one.
Built for how a service business actually runs
The owner
Run the company from the truck, the job site, or the lake. Calls handled, jobs booked, invoices out, and the numbers arrive on your phone.
The office
The typing, chasing and copying between systems goes away. Whoever helps you run things spends the day on customers, not data entry.
The crew
Techs get the day and the job details on their phones. Customers get confirmations and updates without anyone chasing them.
The boring part goes to Bob. Your people keep the meaningful part.
Put the repetitive work on a system and the company runs from a handful of phones, with every person on it doing something a person should be doing.
The owner's phone
Every call answered and logged. Every job on the calendar. The day's numbers, in plain English, without asking anyone.
The crew's phones
The day's schedule and the job details, confirmed with the customer before the truck rolls.
Whoever helps you
The inbox, the queue and the calendar open in a browser on any phone. Your people can work from anywhere.
Nothing to install. It runs in the browser on a normal phone.
How it starts
Pick weekly or monthly
$497 a week or $1,997 a month. Check out in a minute, no call required. Cancel anytime.
Week one: the Operating Map
We go through how your business runs today, using your own calls and records. Every gap priced and ranked, and the first fix built and in front of you working.
A new automation every week
Each week the next most valuable piece of the business gets automated, and you see what it gave back in your report.
One flat price. Everything included.
Complete operational automation, custom built for your business, for less than a part-time office hire. Flat rate. No contract, no setup fee. Cancel anytime.
BobOps weekly
Billed every week. The easiest way to start.
- Complete operational automation, custom built around how your business runs
- Bob Front End, in full: every call answered 24/7, inbox and email, calendar booking, confirmations and rescheduling
- Week one: the Operating Map. Every process in the business mapped, every gap priced, the first fix built
- A new automation shipped every week, ranked by the time and money it gives back
- Every phone on the team on the same queue, calendar and numbers
- Plain-English monthly business report
- A named person who knows your business, not a ticket queue
- 750 pooled voice minutes each month, then $0.50 a minute
BobOps monthly
Billed monthly. Saves about $156.67 a month over weekly.
- Complete operational automation, custom built around how your business runs
- Bob Front End, in full: every call answered 24/7, inbox and email, calendar booking, confirmations and rescheduling
- Week one: the Operating Map. Every process in the business mapped, every gap priced, the first fix built
- A new automation shipped every week, ranked by the time and money it gives back
- Every phone on the team on the same queue, calendar and numbers
- Plain-English monthly business report
- A named person who knows your business, not a ticket queue
- 750 pooled voice minutes each month, then $0.50 a minute
Already on Bob? BobOps includes Bob Front End, so write to bob@callbobai.com and we will move your account over so you never pay twice.
Only need the phones covered? Bob Answers, Bob Books and Bob Front End start at $997 a year.
Questions
What does the flat price include?
Everything on this page that we build for you, plus Bob Front End and 750 voice minutes a month. No setup fee, no per-automation charges, and the software it runs on is covered.
Weekly or monthly?
Same service. Weekly is $497 billed each week, the lowest way in. Monthly is $1,997 billed once a month, which works out about $156.67 a month cheaper.
Can I cancel?
Yes, anytime, with no cancellation fee. You keep your accounts and your data, and anything we built for you keeps working for as long as your own accounts run it.
What happens if we go past the included minutes?
Nothing hits your card by surprise. We tell you at 80% and again at 100% of the 750 minutes. If you run out, Bob keeps answering and takes the caller's details and callback request. He does not hang up on your customer. To keep full service running you either prepay a minute block or tell us in writing to allow overage at $0.50 a minute.
Can I keep my existing phone number and software?
Yes. Customers dial the number they always have, and we build around the tools you already use wherever we can, so your team is not learning a new system.
When does Bob start booking and answering email?
Booking switches on once your calendar is connected and we have verified it, and the inbox once your mailbox is connected. Until each check passes Bob takes the request and says your team will confirm, so he never claims a booking that did not happen.
Something else? Ask Bob yourself or write to bob@callbobai.com.
Stop running the business by hand.
$497 a week or $1,997 a month. Your first automation is built in week one.